Преземи ја Своја

Privacy Policy

Политика за приватност

Last updated: September 7, 2026

This Privacy Policy explains how SVOJA (“SVOJA”, “the app”, “we”, “us”) collects, uses, stores and protects information when you use the SVOJA application and related services.

By using SVOJA, you acknowledge that you have read this Privacy Policy.

Operator / Developer: HASE MEDIA SOLUTIONS DOOEL
Product: SVOJA
Website: svoja.mk
Contact: info@svoja.mk

1. Information SVOJA may process

Depending on the features you choose to use, SVOJA may process the following information.

Account information

  • email address;
  • user account identifier;
  • information required for authentication and maintaining an active session.

SVOJA uses email authentication with a one-time code / OTP.

User-provided content

  • tasks;
  • reminders;
  • calendar events;
  • goals and habits;
  • notes and personal records;
  • information you voluntarily enter relating to family, home, work or other areas of your life.

This information is used to provide the features you choose to use within the app.

Location

If you create a location-based reminder, SVOJA may request access to precise location and, when required, background location.

  • reminding you when you arrive at a selected place;
  • reminding you when you leave a selected place.

SVOJA does not use location data for advertising or cross-app marketing tracking. Background location access is requested only when you use a feature that requires it.

Motion and activity

  • step counting;
  • active-time estimates;
  • estimated calories burned;
  • features relating to sleep estimation and daily activity.

On iOS, these functions may use CoreMotion. SVOJA does not use Apple HealthKit unless this is explicitly introduced and disclosed in a future version.

Health and wellbeing information entered by the user

  • nutrition and hydration;
  • activity, movement and habits;
  • sleep estimates;
  • menstrual-cycle information;
  • personal wellbeing records;
  • financial records entered for personal organization.

This information is used to provide the app features you have selected. SVOJA is not a medical service and this information is not used to provide a medical diagnosis.

Camera

The app may request access to your camera when you use the barcode-scanning feature. The camera is not continuously active. Camera frames are processed on the device and are not stored or uploaded by SVOJA; only the detected barcode may be sent to a food-data provider when you request a lookup.

Optional profile image

You may choose a profile image through the device's system photo picker. The current profile image is stored only in SVOJA's private app storage on that device and is not uploaded to the SVOJA backend. You can change or remove it from Account and Settings.

Notifications

With your permission, SVOJA may provide notifications relating to reminders, tasks, habits, events and other features you have enabled. You can change notification permissions at any time in your device settings.

Subscriptions and purchases

If you view, start, manage or restore a Premium subscription, SVOJA processes your account identifier, Store, product identifier, purchase and entitlement status, trial status, renewal or cancellation status, and relevant purchase, renewal and expiration dates. Apple or Google processes payment credentials; SVOJA does not receive or store your full payment-card details.

2. How we use information

  • create and maintain your account;
  • synchronize your data;
  • provide tasks, notes, reminders, habits, goals and calendar features;
  • provide location-based reminders;
  • provide activity, step, sleep and wellbeing features;
  • provide barcode scanning;
  • deliver notifications you have enabled;
  • maintain security and prevent abuse;
  • maintain and improve service reliability.

We do not sell personal or sensitive user data to advertising companies. We do not use personal or sensitive information for cross-app advertising tracking.

3. Infrastructure and service providers

Depending on the feature you choose, SVOJA uses the following processors or external data sources:

  • Supabase for email authentication, database synchronization, storage and account deletion;
  • the production email-delivery provider configured through Supabase to deliver one-time login codes;
  • USDA FoodData Central and Open Food Facts for user-initiated food and barcode searches;
  • Nominatim / OpenStreetMap for user-initiated place searches and map tiles;
  • RevenueCat for Store product offerings, localized subscription prices, purchase validation, subscription entitlement status, purchase restoration and subscription lifecycle events;
  • Apple App Store and Google Play for subscription purchase, billing, renewal, cancellation and refund processing;
  • Apple and Google operating-system services for permissions, motion processing, notifications and geofence events.

RevenueCat receives the SVOJA account UUID as its App User ID together with purchase and subscription information. We do not provide RevenueCat with your email address as its primary customer identifier and do not use this information for advertising tracking.

Food or place search text, barcode values and ordinary network information such as IP address may be received by the relevant external provider. SVOJA does not intentionally include your SVOJA user ID in those search requests. Providers process information under their own terms and privacy notices.

4. Data retention

Your account information is generally retained while your SVOJA account remains active or while it is required to provide the service. After verified account deletion, SVOJA does not apply an additional retention period to active account data. Limited residual copies may temporarily remain in encrypted technical backups until normal backup rotation completes, or where retention is required for legal obligations, security or abuse prevention.

The app also keeps limited preferences and feature caches in its private device storage. In-app account deletion clears account-related local preferences, active notifications and registered location reminders on that device. Uninstalling SVOJA or clearing app data removes remaining local app files.

5. Account and data deletion

You can initiate permanent deletion of your SVOJA account directly from the app:

My Life → profile image → Account and Settings → Delete Account

Deleting your account removes the user account and associated SVOJA data, including the local server entitlement record, except information that must be retained where required by applicable law. Deleting a SVOJA account does not cancel an Apple App Store or Google Play subscription. You must cancel the subscription separately through the applicable Store. Apple, Google and RevenueCat may retain purchase records under their own legal and operational obligations.

If you no longer have access to the app, use the SVOJA account-deletion page to submit a request from your registered email address. To protect against unauthorized deletion, we will verify account ownership.

6. Your choices and permissions

  • location;
  • background location;
  • motion / physical activity;
  • camera;
  • photo-library access through the system picker;
  • notifications.

Disabling a permission may prevent the related feature from working. For example, location reminders may not function correctly without the required location permission.

7. Security

We apply reasonable technical and organizational measures intended to protect user information. Communication with backend services is performed using encrypted HTTPS connections. However, no electronic storage or transmission system can guarantee absolute security.

8. Information about other people

SVOJA may allow you to voluntarily enter information relating to family members or other individuals. You are responsible for entering such information only when you have the appropriate right or permission to do so.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect new features, legal requirements or changes to our service. The current version will remain available at svoja.mk/privacy-policy.

10. Contact

For privacy or data-related questions:
Email: info@svoja.mk
Web: svoja.mk/support